I have been having a MAJOR problem with the V9 Version. I am the new secretary, so wasn't involved in the setting up of this system, but have learned a lot by just doing it.
I have added members to different classes - sometimes they print off on the register form, sometimes they don't. Today I entered a member in one class, no problem with printing out. In another class I added someone and they WON'T SHOW UP!!! The only real problem is that the teachers keep sending me notes "Misty, you forgot to add so-and-so" "Misty, I told you THREE weeks ago to add so-and-so" I'm at my WITS END on how to get them to show.
Also - I changed a class number and name and now when I click on 210 (their new number) it shows up as a 913. I deleted the 913, so it came up as 513. I deleted every role except the SS classes, and it shows up as 215 (the last one). When I click on 214, it shows as 213 (which I don't have) and clicking on 215 gives me 214. I'm ready to rip my hair out.
MistryUnique wrote:I have been having a MAJOR problem with the V9 Version. I am the new secretary, so wasn't involved in the setting up of this system, but have learned a lot by just doing it.
I have added members to different classes - sometimes they print off on the register form, sometimes they don't. Today I entered a member in one class, no problem with printing out. In another class I added someone and they WON'T SHOW UP!!! The only real problem is that the teachers keep sending me notes "Misty, you forgot to add so-and-so" "Misty, I told you THREE weeks ago to add so-and-so" I'm at my WITS END on how to get them to show.
Also - I changed a class number and name and now when I click on 210 (their new number) it shows up as a 913. I deleted the 913, so it came up as 513. I deleted every role except the SS classes, and it shows up as 215 (the last one). When I click on 214, it shows as 213 (which I don't have) and clicking on 215 gives me 214. I'm ready to rip my hair out.
help me please.
Misty
It sounds like you haven't done a database reindex in a while. Do a reindex, then see what happens.
Find Ted's family in the Integrated Data Entry or Family Mailing List, make sure that the "Include in Membership Module Reports" option is checked. If this option is unchecked then every member of Ted's family will be excluded from every report in the Membership module including the attendance registers.
I'm glad that was it. The Include in Membership Modules option is to remove a family from reports without removing them from the database. For example, many churches/denominations have a policy where they don't remove someone from their roles until the receive a transfer letter from another church. Unchecking this options let you remove the family from the reports without removing their information from your database.
The only real problem is that the teachers keep sending me notes "Misty, you forgot to add so-and-so" "Misty, I told you THREE weeks ago to add so-and-so" I'm at my WITS END on how to get them to show.
