Our church has been using PC9 since January and we are only using the accounting module. Our volume of entries is very low.
Recently, the balance sheet and income and expense statement have started to become slow to display on the screen. They grind and grind and grind and after several minutes appear on the screen. Other times the reports come up immediately - like as fast as you could click your fingers.
As I looked into this, while it is grinding the cpu load is 1-5%, memory is plenty - basically the computer is idle besides running PC9.
I reindex every month. Since I only use the accounting module reindexing takes about 2 seconds.
About the only other thing I can add is that I am running XP home and RAID/1.
Has anyone else seen this? Any thoughts?
Charlie
accounting reports grind and grind and grind
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Jeff
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Charlie,
Couple of questions. If you close the report, but don't close PC+, and run the report again, is it still slow? The first time you run a report several additional DLLs have to be loaded into memory and this could be the problem. By chance are you getting a message about installing crystal runtime files each time you are running a report?
You said this recently started happening, did anything else recently change on this computer? Something like a new version or different anti-virus program being installed or a major update to another piece of software.
Jeff
Couple of questions. If you close the report, but don't close PC+, and run the report again, is it still slow? The first time you run a report several additional DLLs have to be loaded into memory and this could be the problem. By chance are you getting a message about installing crystal runtime files each time you are running a report?
You said this recently started happening, did anything else recently change on this computer? Something like a new version or different anti-virus program being installed or a major update to another piece of software.
Jeff
Re: accounting reports grind and grind and grind
That's a software RAID setup, isn't it ?? What amount of RAM does it have ??ccwebb wrote:Our church has been using PC9 since January and we are only using the accounting module. Our volume of entries is very low.
Recently, the balance sheet and income and expense statement have started to become slow to display on the screen. They grind and grind and grind and after several minutes appear on the screen. Other times the reports come up immediately - like as fast as you could click your fingers.
As I looked into this, while it is grinding the cpu load is 1-5%, memory is plenty - basically the computer is idle besides running PC9.
I reindex every month. Since I only use the accounting module reindexing takes about 2 seconds.
About the only other thing I can add is that I am running XP home and RAID/1.
Has anyone else seen this? Any thoughts?
Charlie
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
grind and grind
Jeff and Neil - thanks for your responses.
Yes, it is okay (fast) the second time I run the report. I just did this - I shut down the computer and turned it back on, started PC9, selected the income and expense report, and of course it did not grind and grind. It was normal (fast). So it does not happen all of the time.
changed - I did install RAID/1 in about this same timeframe but I haven't seen any other strange behaviours.
If the problem is that some DLL's are slow in loading then is there a fix to that?
No I do not get any crystal runtimes messages.Couple of questions. If you close the report, but don't close PC+, and run the report again, is it still slow? The first time you run a report several additional DLLs have to be loaded into memory and this could be the problem. By chance are you getting a message about installing crystal runtime files each time you are running a report?
Yes, it is okay (fast) the second time I run the report. I just did this - I shut down the computer and turned it back on, started PC9, selected the income and expense report, and of course it did not grind and grind. It was normal (fast). So it does not happen all of the time.
Nothing different with anti-virus other than anything that might happen thru automatic updating - I do not believe any other piece of software hasYou said this recently started happening, did anything else recently change on this computer? Something like a new version or different anti-virus program being installed or a major update to another piece of software.
changed - I did install RAID/1 in about this same timeframe but I haven't seen any other strange behaviours.
The PC has 512mb of memory - when I installed the raid software I did not have to specify or allocate any memory to RAID - so I am not sure this answers Neil's question.That's a software RAID setup, isn't it ?? What amount of RAM does it have ??
If the problem is that some DLL's are slow in loading then is there a fix to that?