Posting errors from A/P to Fund Accounting

[csmith8984]

We use Powerchurch 9, and have since it was first available. What I'm describing is new behavior. As I use Enter Invoices, I fill out the screen correctly for the first invoice. At the screen message that it balances, do you want to save? I choose yes. Prior to this weirdness, I'd get a new blank screen to enter 2nd invoice. Now I get a blank screen on top, but the old account distributions for 1st invoice pop up. So with every invoice I have to overwrite that information. Big hassle! Then after check printing I post transactions from A/P to Fund Accounting. I then go to Post Transactions in Fund Accounting and attempt to post into the General Ledger. At that point, I get a red error message ERRORS PREVENTED SOME TRANSACTIONS FROM POSTING. I run the Fund Accounting Posting Report. All the A/P transactions are there, with "No transaction detail line found". The check information is all correct, number, vendor, description, amount -- but the general ledger detail is gone. To work around this, I can go through Maintain Unposted Transactions in Fund Accounting and re-enter the transaction detail. Then the batch will post. Bigger hassle !! This problem seems to only occur when I use the A/P Enter Invoices, and Computer Generated Checks. Our repeating invoice entries are cutting checks, posting through to Fund Accounting, and are being posted correctly within the Fund Accounting as well. I'd sure appreciate someone's help with this. Thanks! Carol Hay

[Zorak]

Hi Carol, sorry to hear you are having problems with it.

It sounds like there are some "orphaned" records in one of the database tables. Give us a call in tech support and we will help get you fixed up.

Also, make sure that you have updated your v9 program with the latest Maintenance Release.