Error Message while Processing Payroll

Fund Accounting, Accounts Payable, Accounts Receivable, Payroll

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SOLChurch
Posts: 2
Joined: Fri Jan 10, 2014 3:34 pm

Error Message while Processing Payroll

Post by SOLChurch »

While processing my payroll, I was able to write one check and then when I went to do more I received this error message....

Program: PRPROCIDKEY.FINDKEY
Line: 308
Error: 1157
Message: Cannot update the file
//servernew/users/public/documents/powerchurch11.5/data/prinfo.dbf.

The check printed, but there is no record of the details of the payroll check. I'm using Windows 7 and running PC 11.5

Thanks for your help.....Lezlie

Jeff
Program Development
Program Development
Posts: 1225
Joined: Fri Sep 05, 2003 11:43 am
Location: PowerChurch Software
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Re: Error Message while Processing Payroll

Post by Jeff »

You should probably call support for help with this. Something happened when it was trying to add the paycheck after printing the check. Possible problems could be a dropped network connection or windows permission issues on the server.

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