11/10/2011 - Increased Support and Server Traffic

Today's planned upgrade of the PowerChurch Online servers to Version 11.5 has increased the server load to a critical level. Many users are reporting very slow server performance along with error messages during the conversion process. Because of this, Technical Support representatives and our phone system is overloaded as well.

The current rush on the servers will eventually thin out and things will get back to normal. If you have not yet been through the upgrade, or are experiencing problems with the upgrade process, it is suggested that you try again at a later time, once the "traffic jam" has had a chance to thin out some.

We apologize for the inconvenience and are working to get through the list of calls and e-mails about these problems.