PowerChurch Software Newsletter - Summer 2017

Welcome to Summer 2017 issue of the PowerChurch Software newsletter. In this issue, we highlight a handy utility for merging duplicate profiles, backing up and saving files from PowerChurch Online, and our online training videos are on sale through the month of August!

Merge Duplicate Profiles

This article has been moved to Combining Duplicate Profiles (Versions 11.5 and higher)

Backing Up and Saving Files in PowerChurch Online

This article has been moved to PowerChurch Online - Backing Up and Saving Files

Online Training Video Sale

For the month of August 2017, all of our online training videos are on sale at 20-30% off! Training videos that you purchase will always be available for online streaming and there is no limit to the number of times or number of your staff members that watch them.

Visit www.powerchurch.com/training/videos for more information and pricing.

Forum Q&A

The Support Forum on our web site is a very active online community of our users and Tech Support staff members. There you can browse through thousands of questions and answers, or post your own.

From General:

Q. We have only the Version 11 disc but we can't find the 11.5 disc. How can we install on a new computer without the latest disc?

A. There is a Knowledge Base article with instructions on how to do this. www.powerchurch.com/support/425/1/moving-powerchurch-plus-from-one-computer-to-another

From Accounting:

Q. We have set up Vanco and we are trying to link this with our PowerChurch. In the Setup, it asks for a Contribution Transit Asset Account and we have created a Vanco Payments Detail account. When we plug in this account, it continues to tell us "Transit Asset Account is not in fund." We are quite confused on what this means, and how to remedy the situation.

A. That means that you have Contribution Funds set up to affect accounts in other Accounting Funds. The Transit Asset Account needs to be added to all of those Accounting Funds, so that PowerChurch will be able to create a properly balanced transaction. To fix this, go back to the Maintain Chart of Accounts screen, use the Locate button to bring up the transit asset account, then click the Add Account to Fund button and add it to all necessary accounting funds.

From Membership:

Q. I am looking to do labels for every family that has a child in the 6-12 grade. What is the best way to do that?

A. If you already have these kids assigned to an Activity (Sunday School by year, Senior High youth, etc) you can run the labels from under Membership > Activities & Skills > Print Mailing Labels > Parents of Selected Activities & Skills.