PowerChurch Software Newsletter - Summer 2019

Welcome to the Summer 2019 issue of the PowerChurch Software Newsletter. While everything else is slowing down, we have been extra busy! So much so that we missed the Spring issue this time around. Don't fret, we will be rolling out an extra issue before the end of the year.

In this issue, we explain the Budget setup, entry, and reporting processes in PowerChurch. We also announce an upcoming increase of support prices with a special offer to take advantage of current pricing before the price goes up. The networking instructions article has been rewritten with details for each of the different Windows OS versions.

Budget Setup, Entry, and Reporting

This article has been moved to Budget Setup, Entry, and Reporting

Support Prices Increasing

PowerChurch Online users enjoy unlimited Technical Support as part of the ongoing service, where PowerChurch Plus users have the option of paying for a single call or buying six months of unlimited support. The current pricing structure for Technical Support service has remained the same for the last 13 years. Unfortunately, it is time for a price increase.

We recently mailed a letter to active PowerChurch Plus users announcing the price increase which takes effect September 1, 2019. Included in that letter is an offer to purchase up to a year of Technical Support service at the current pricing that is available through August 31, 2019.

Current support pricing is a one-time call, which includes a week of free follow-up on the same issue for $30 or six months of unlimited support for $124. As of September 1, 2019, the new pricing will be $35 for a one-time call or six months of unlimited support for $149. A new option for one year of unlimited support for a discounted $280 will be added at that time.

You can take advantage of the current pricing by mailing in the included order form, or on our website at https://www.powerchurch.com/catalog.

Networking Instructions Article Updated

We have completely rewritten the networking instructions article in the Knowledge Base. There are now separate, detailed instructions for the server/host setup and workstation installations for all of the various Windows OS versions, including Windows Server 2000, 2003, 2012, 2016 and Windows XP, Vista, 7, 8/8.1, and 10. It also includes a separate article explaining the process of using a NAS or other non-Windows device (such as a Linux server) as the server/host computer for PowerChurch Plus.

https://www.powerchurch.com/networking

Forum Q & A

The Support Forum on our website is a very active online community of our users and Tech Support staff members. There you can browse through thousands of questions and answers, or post your own.

From Accounting:
Q. As I look at my Check Register report, under the heading of "Recon" there are three letters: Y, N, and C. What does "C" signify?
A. It means it has been marked to be cleared when the reconciliation is actually processed. Once the current reconciliation has been completed, it will change to a "Y".

From Membership:
Q. Our church has three Sunday services. We created three activities. Is it possible to pull a summary report showing who is not attending any church services at all for a particular Sunday?
A. The Absentee Report will select only people who were absent 100% of the time in your selected date range. Run that report and select that Sunday and those activities.

From General:
Q. Is it possible to send an email attachment to someone at the church building so they can restore a backup without me making the trip?
A. Yes, PowerChurch's backup zip files are usually small enough to be able to attach to an email.