Page 1 of 1

Moving to New Computer

Posted: Mon Jun 05, 2023 9:58 pm
by R.V.Fagan
I need to move Power Church 14 to a new computer. I tried downloading a maintenance release on the new computer, but after install I get the error message that it is missing MSVCR71.dll, and shuts down the app.

Should I be downloading a different file?

UPDATE: I tried using the file we downloaded June 30, 2022 when we purchased V14, but I get a windows popup that says, "This app can't run on your PC. To find a version for your PC, check with the software publisher". I will call them on Tuesday.

Re: Moving to New Computer

Posted: Tue Jun 06, 2023 9:02 am
by Zorak
We have published an article in the Knowledge Base explaining how to move the software from one computer to another with or without the installer:

https://www.powerchurch.com/support/425 ... to-another

Essentially, copy the PowerChurch folder over from the old computer to the new computer and run the Netsetup installer that's included.

Re: Moving to New Computer

Posted: Tue Jun 06, 2023 8:57 pm
by R.V.Fagan
Thanks - that was the resolve.