Frequently Asked Questions
Is the Check In system available for PowerChurch Online users?
Yes. PowerChurch Check In is available for PowerChurch Online users and includes the ability to access a Web Kiosk via web browser. Monthly and Yearly pricing is available, just as is for PowerChurch Online.
Are there additional fees to set up new Check In stations in the future?
No. PowerChurch Software products are licensed to the church or the organization. You can set up as many Check In stations as you need at no additional cost. This also applies to PowerChurch Online Check In users. The number of Check In stations you have in use is not limited by the number of concurrent user licenses your organization has available.
Do I need network access to use the Check In system?
Yes and no. For the local PowerChurch Plus, if you want to have multiple Check In kiosks up and running, each will need to have network access to be able to connect to the server/host computer. It is possible, without network access, to have a single computer host PowerChurch Plus, the Check In server, and act as a Check In kiosk. This is not an ideal setup, however, if you expect to be checking very many people in or out at a time.
PowerChurch Online Check In stations will need access to the internet to be able to connect to the PowerChurch Online servers.
Do I need an actual file server to use the Check In system?
No. The Check In system will run on a simple Windows peer-to-peer network.
Is the Web Kiosk available for PowerChurch Plus?
No. The Web Kiosk is only available for PowerChurch Online users.
Can I use my MacBook as a Check In Kiosk?
Yes. The installed Kiosk app is available for Windows and macOS for both PowerChurch Plus and PowerChurch Online users.
How does it all work?
For PowerChurch Plus:
The server or host computer where PowerChurch Plus is installed runs the Check In Server software. This is installed as a Windows service, which starts automatically when you turn on the computer. Check In stations will run the installed Windows or macOS Check In Kiosk software.
For PowerChurch Online:
The Check In stations are contacting the PowerChurch Online servers directly, either in the installed kiosk app (Windows or macOS) or via web browser.
The information all resides in PowerChurch Plus' data files. The server simply collects the data and pictures and delivers it to the Check In stations when requested.
Yes. You can still use Dymo LabelWriter 400, 450, 550, Turbo, and Twin Turbo models. However, Check In Version 14 also supports virtually any other make and model of label printer, so you are no longer limited to only Dymo brand printers.
What image resolution is captured by the web cam?
The Check In System will capture family and individual pictures from a web cam at 640x480 resolution.
Are the minimum system requirements the same when upgrading from Check In Version 11 to Version 14?
No. The installed Check In Server and Kiosk apps in Check In Version 14 only support Windows 7 and higher. Windows 2000, XP, Server 2003, and Vista are no longer supported. The installed kiosk app is also available for macOS Versions 10.9 and higher. The addition of the Web Kiosk functionality in Check In Version 14 for PowerChurch Online opens it up to virtually any connected device, including Windows, Mac, Android, iOS, Chrome OS, etc.
Am I able to print labels from a Web Kiosk?
The Web Kiosk (and installed Kiosks on devices without printers) can print labels via a Print Server. The Print Server can be any Windows or macOS device running the installed kiosk app. It is essentially just making a connected label printer available to all other kiosks. Print Servers are available to Check In Version 14 users of PowerChurch Plus and PowerChurch Online.