PowerChurch Software Newsletter - Year End 2021
Welcome to the year end issue of the PowerChurch Software Newsletter for 2021. In this issue, we cover some of the year end updates we have made for tax forms and filing processes, our year end sale/promotion, and revisit the year end support article archives.
The tax forms and filing processes for tax year 2021 have been updated in a Maintenance Release for Versions 11.5 and 12. Included in this update is support for the redesigned 1099-NEC form, which is now three per page. PowerChurch Online users received the Maintenance Release update automatically as per usual. In the desktop PowerChurch Plus Versions 11.5 and 12, if you haven't already been notified of the update, you can trigger the update by going to Help > Download Maintenance Release. If you have problems with the automatic update for any reason, you can visit https://www.powerchurch.com/mr to manually download and install the update.
The Wisconsin state tax table was redesigned for tax year 2022 and the new table layout and calculation method has been updated in a Maintenance Release for Versions 11.5 and 12. After the update has been installed, you will notice Wisconsin Pre-2022 and Post-2022 tax tables available. The Maintain List of Employees screen will show a warning if you have the Wisconsin Pre-2022 tax table in use on or after January 1, 2022.
The Wisconsin state tax table article in the Knowledge Base on our website has been updated with new links and screenshots:
Every year, PowerChurch Software has a year end sale for new users which runs from November 1 to January 31. This offer is also extended to existing PowerChurch Plus desktop users who are signing up for PowerChurch Online for the first time. With the purchase of a monthly or yearly subscription, you will receive two additional months free.
PowerChurch Online is an installation of PowerChurch Plus that resides on our servers and is accessed remotely from across the internet. It's Windows and Mac compatible, includes new version upgrades, and unlimited Technical Support service at no additional charge. For more information, including pricing & ordering, visit https://www.powerchurch.com/products/pconline
The beginning of the year is always a busy time for everyone - sending out contribution statements/tax receipts, filing payroll tax forms, and there are always many new users just getting PowerChurch set up for the first time. Historically, we have experienced 300-400% increase in Technical Support traffic by phone and email in January and February.
If you need support, you can give us a call at (800) 486-1800 and a technician will return your call as quickly as possible. Under normal circumstances during January and February, the call back times can regularly be more than an hour or two. Support emails are normally answered within a few hours, but in January and February, you can more realistically expect a turnaround time of one to two business days.
Please be patient as we work through the coming busy period. Things will begin to slow back down for us all around the end of February. There are many helpful and informative support resources available on our website at https://www.powerchurch.com/support that may be able to help you resolve the issue or answer your question.
In prior year end issues of the newsletter, we published articles and reminders specific to year end processes and support. There is a dedicated page on our website at https://www.powerchurch.com/yearend where you can find links to those articles and other articles pertinent to year end.
Last updated: 12/30/2021